Heyward Hospitality Solutions
Michael Heyward is the principal of the consulting business, Heyward Hospitality Solutions, focusing on the development of high performing teams. World class tools are used to develop team members as individuals, develop as a team and provide business processes that support the transformation. From behaviour profiling for career development, digitising business processes for improved productivity and Radical Collaboration workshops to transform the way teams work together.
Working at all levels or professional development: from Graduate and Post Graduate, as a consultant Lecturer at Glion Institute of Higher Education. Development of the new L+R Hotels graduate fast track program. Course Director for the highly successful AccorHotels program, developing high potential middle managers into first time Hotel General Managers. Executive management, with coaching and mentoring from global corporations to entrepreneurs.
Michael has over 25 years of experience in operations and specialist corporate roles, across Europe, Asia and the Pacific. With a proven track record for delivering market out performance and developing teams of highly skilled, diverse, competitive people.