Joss Croft is currently CEO of UKinbound. Joss is an accomplished, entrepreneurial leader who is delivery focused and has excellent communication skills. His experience has given him a strong understanding of the international visitor economy and wider business, and the challenges facing organisations. He has a passion for developing people and delivering outstanding customer service.
Before joining UKinbound in November 2018, Joss was Managing Director of Marketing at the Department for International Trade, responsible for the Marketing and Communications programme for UK exports and investment including the delivery of the events programme of over 1000 events p.a. (including the prizewinning UK Pavilion at Expo Astana 2017), and the award-winning GREAT campaign to drive exports and investment. These campaigns encouraged over 130,000 UK businesses to start their export journey and delivered high returns on investment to drives jobs and growth for Britain.
He was previously Marketing Director of VisitBritain, involved in the development of the GREAT Britain and NI campaign. Campaign successes include two Gold and one silver awards at the Cannes Lions Festival of Creativity. Joss also draws on his experience delivering the UK’s London 2012 tourism campaigns. Prior to that he was Regional Director for VisitBritain’s European source markets and Head of Business Visits and Events and as Manager of Strategic Partnerships before his stint managing VisitBritain’s operations in Spain and Portugal for 3 years.
Joss worked previously in sales and marketing for both corporate and leisure business for Futuroscope Poitiers and Disneyland Paris and London Tourist Board. In February 2010 he was awarded Industry Personality of the Year by the readers of Meetings and Incentive Travel.