The 2018 ASAP Convention will once again be held over two days, with additional workshops and interactive sessions taking place on Day 1 in addition to the evening drinks reception.  Day 2 will see the main plenary, keynote and motivational speakers and further breakout seminar sessions.

We will be providing a more detailed overview as soon as information is confirmed however an overview of the event programme is below:

DAY 1 – IOD, 116 Pall Mall,London

1315ASAP AGM (requires separate registration)
1330 - 1415Registration and networking
1415Welcome by ASAP CEO James Foice
1425 - 1510Session A - Revenue Management - Data, Technology & Driving the sector forward in the future
Session B - Diversity in Hospitality
Session C - Session to be confirmed
1510 - 1535Networking Break with Tea & Coffee
1535 - 1610Session D - Leadership Session with Forward Learning and Development considering the ARC of motivation: autonomy, relatedness and competence and the effect of own behaviour on motivation
Session E - Health & Safety Compliance, new legislation, future challenges and how to ensure compliance within your company and meeting the needs of the ASAP QA programme
Session F - The Opportunities of social media marketing strategy for SME's
1610 - 1640Networking Break with Tea & Coffee
1640 - 1725Session G - Inspirational Speaker
Session H - PR Trends & Top Tips: How to attract the attention of the media & secure coverage?
Session I - Online Reviews, their importance and the use of technology in the future & driving business forward
1730 - 2000Evening Drinks & Canapes Reception

DAY 2 – etc venues, 155 Bishopsgate, London

0830 - 0920Registration, Energiser Breakfast, Networking & Exhibition
0920Main Plenary Session. Welcome from ASAP Chair, an overview of the ASAP and the past 12 months and the plan for the future from ASAP CEO James Foice. An overview of collaboration with Mary Ann B.Passi from the CHPA
1000Keynote Speaker - Jim Lawless

For decades, we have over-complicated “change”. If we want to change the outcome, we change the input. We “Do Things Differently”. Simple, but not easy.
This skill is now a professional core competency as we transition out of the Industrial Age and into the Ideas Economy. It can require courage, cognitive awareness and self-knowledge. But it is simple - not complicated. We can all learn how to do it and how to lead others to do it.
Jim Lawless’ practical framework for ‘doing things differently’ - including things that people initially doubt can be done at all - has been used in large scale change programs around the world, is delivered as a keynote in over 100 conferences supporting change and performance shift each year and is contained in his best-selling book; "Taming Tigers" (Random House).
He used the framework himself to “do things differently”. He left his career in corporate law to establish his company. He did things differently to go from non-riding overweight consultant to televised jockey in 12 months (whilst working). He used the framework to become the UK's deepest free diver - the first to dive past 100m without a tank.
1100-1130Mid Morning Refresher, Networking & Exhibition
1130-1215Session 1 - John Guthrie, Employment Policy Advisor with UKHospitality will discuss Brexit and its impact on future labour force within Hospitality.
Session 2 - Data Trends Growth and Future of the Sector. A current sector update and the future of the industry with key industry data from Savills and STR
Session 3 - Technology, the future of it within the sector and meeting the ever growing needs of the consumer in a tech driven world
1215-1330Lunch, Networking, and Exhibition
1330-1415Motivational Speaker
1415-1435Refreshment Break
1435-1520Session 4 - Diversity and Inclusion
Session 5 - Inside Government
Understanding government policy making processes including how we can influence it through lobbying. What areas of policy do those in the industry want to lobby on and how can you get involved. Updates on current status from the Tourism Alliance.
Session 6 - the changing concept and designs in the serviced apartment product and creating a memorable Guest Experience
1520-1545Afternoon Coffee, Networking & Exhibition
1545-1630OTA's Panel discussion - the impact of OTA's, Rate Parity & Future trends on the sector. Pose your questions live to the panel including OTA, Agent and Operator representatives
1630 - 1715Grand Panel - live Q&A panel with the audience
1715Round up and Closing
1720Drinks Reception
1800Convention Ends
1845Gala Dinner with the 2018 ASAP Serviced Apartment Industry Awards

For any programme enquiries please contact

Watch these overview videos from the Delegates, Sponsors and Exhibitors of the 2017 event: