In today’s world delivering excellent guest service is dependent on a number of factors. Guests want to engage with you on their own terms and in an ever-changing industry we need to ensure we’re adapting to their needs. With more and more businesses adopting a mobile-first strategy, now is the time for you to consider launching your own.
Having a guest app for your serviced apartments can help you to maximise staff time, reduce those FAQs and provide all the information guests need about their stay right on their own device. You will welcome early returns through an increase in revenue via direct and repeat bookings; streamlined operations while giving your teams more time to welcome and chat to your guests.