Ts & Cs | ASAP Convention

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Delegate terms and conditions of booking

Delegate terms and conditions of booking

  • Booking – all tickets must be booked via the online booking portal with payment being made by credit or debit card on booking.
  • Early Bird Member Rates – these discounted rates expire on 30th September 2018 and after this date will not be available. Early bird tickets are only available to companies who are ASAP Members at the time of purchase and on  the dates of the ASAP Convention.  If a company books prior to September 1st and does not renew their ASAP Membership on September 1st then ASAP will invoice the difference between the ASAP Member and non member rate. 
  • ASAP Business & Distribution Partners – member tickets are not valid for your partnership type, please select the ASAP Business/Distribution Partner special rate tickets.  Do not purchase ASAP Member rate tickets.  If the wrong ticket type is purchased the difference will be invoiced and confirmation of attendance will only be granted on settlement of balance due
  • Non-Member tickets – can be purchased by operator, agents and supplier companies who are not members of the ASAP.  Please note any non member company that purchases the wrong ticket type the difference will be invoiced and confirmation of attendance will only be granted on settlement of balance due.
  • Day 1 and Day 2 – convention tickets give entry into both day 1 and day 2 events (including the networking drinks receptions at the end of each day, please be aware that convention only tickets do NOT give entry into the ASAP Gala Dinner and separate tickets must be purchased for this event.  There are no refunds or reduced ticket prices for only one day attendances.
  • Payment & Booking – Tickets need to be paid on booking via credit card, no ticket booking fees apply.
  • VAT – Ticket prices detailed include VAT at 20%
  • Cancellation policy: in the event of a delegate requesting to cancel their booking within 12 weeks of the 2018 ASAP Annual Convention then 50% of the cost is refundable. Within 8 weeks 25% of the cost is refundable. Within 4 weeks no refunds are possible. Please email events@theasap.org.uk for assistance.
  • Refund Admin fees: If a refund is made inline with the above cancellation policy please note that an admin fee of £12+VAT will be charged and a service fee of 3.75% of the original booking cost to cover transfer fees will be deducted from any amount before processing the refund.
  • Amendments – Any amendments required to tickets (including name changes) will be subject to a £12 +VAT administration fee per amendment, fee must be paid online via a link provided prior to amends.
  • Transferring tickets:  Please note tickets are non-transferable and will need to be produced on entry to the events.
  • Sharing tickets – Please note we do not allow tickets to be shared.  An individual ticket must be booked in the name of each person attending.
  • Incorrect Ticket Types – If an incorrect ticket type is purchased ASAP will invoice the difference between the ticket purchased and the correct ticket type for the registration.  Payment must be made in full on receipt of invoice and prior to the event.  Attendees agree to purchasing the correct ticket type and will agree to pay any correct additional amount where an incorrect ticket type is purchased.
  • Late Payment Interest – ASAP reserve the right to charge statutory late payment interest on invoices at the rate of 8% plus the Bank of England base rate.
  • Attendance on the day will not be allowed if payment of outstanding fees, invoices or required monies have not been paid.  Refunds will not be made where deposits or part payments have been made.
  • By booking delegates agree to the acceptance of the ASAP Data and Privacy Policy as can be found HERE. We do not share your data and will only contact you with ASAP communications, updates, event information and marketing.

EXHIBITOR TERMS and conditions of booking

  • Stands are allocated on a first come first served basis and according to product or service offering
  • The events team retains the right to create a waiting list for stands to maintain a balance of suppliers

By completing a booking form you agree to the following terms:

By completing a booking form you agree to the following terms:

  • Full immediate payment must be made on receipt of invoice.
  • Cancellation policy: No cancellation or refunds are available once bookings have been confirmed by the completion of the booking form, payment will still be due if booking is cancelled prior to payment
  • Exhibition programme – all event timings are subject to change.
  • Exhibitor content for the ASAP Annual Convention event programme must be provided no later than 24 October 2018.
  • To be entitled to the discounted Business Partner rates for an exhibition space, a company must be an ASAP Business Partner at the time of the ASAP Annual Convention on 5th December 2018. This means if a company books prior to Sept 1st 2018 they must renew Business Partner membership in September 20178. If a partner does not renew, the difference in partner/non-partner exhibitor rates must be paid on immediate issue of invoice.  If the difference is not paid ASAP reserves the right to cancel the booking and refunds will not be made.
  • Full payment is expected upon the receipt of invoice and stand space will be reserved and promotion will only commence on receipt of payment.
  • ASAP reserve the right to charge statutory late payment interest on invoices at the rate of 8% plus the Bank of England base rate.
  • Attendance at the event will not be possible unless funds have been received in full.  Sponsorship opportunities will not be promoted until raised invoices have been paid.
  • Where discount on advertising/packages is offered, only one lot of discount can be used, this will be taken from the highest level based on the packages being secured.  (ie only one discount can be applied, not combined)